PRIVACY STATEMENT
This privacy statement applies to www.mywaydriver.it owned and operated by MyWay di Baroni Claudio.
We have provided this Privacy Statement as an explanation of how we collect, how the use of this information can benefit your experience on our web site and during your relationship with us, with whom and for what purposes we may share the information, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.
WHEN IS YOUR PERSONAL DATA COLLECTED ?
Personal data may be collected on a variety of occasions, including:
o Booking a service
o Requests, complaints and/or disputes
o Your communications
o Transmission of information from third parties, tour operators, travel agencies, and others
o Connection to the website (IP address, cookies)
o Online forms (requests of service and contact, network login devices such as Facebook login etc.).
Our website does not sell products or services for purchase by children and we do not knowingly solicit or collect personal information from children. The under 18 years old can use our website with the involvement of a parent or guardian.
“Personal data” means any information collected and logged in a format that allows you to be identified personally, either directly (e.g. name) or indirectly (e.g. telephone number) as a natural person. Before providing us with this information, we recommend that you read this document describing our customer privacy protection policy.
If you are entering data on behalf of another person, you warrant us that you are authorized by that person to enter their personal data onto our system, and that information is accurate and correct.
WHICH TYPE OF PERSONAL INFORMATION WE COLLECT?
The types of personal information that we collect include:
o Your first name, last name, email address, phone number and home address
o Information relating to your children (for example, first name, age)
MyWaymay collect personally identifiable information from people under the age of 18 in case of services dedicated underage 18, but always with the consent of such person’s parent or guardian.
o Information about your transfers, the date of the services, place of departure/arrival and various itineraries
o We may also be aware of sensitive data, such as walking problems, only if you tell us, so they will be treated only for the purpose of carrying out the service and will not be disclosed
When you visit our website, even if you do not fill a request form, we may collect certain information, such as your IP address, which browser you are using, and information about your computer’s operating system, application version, language settings and pages that have been shown to you. If you are using a mobile device, we might also collect data that identifies your mobile device, device-specific settings and characteristics and latitude/longitude details. When you make a reservation, our system registers through which means and from which websites you have made your reservation. If this data can identify you as a natural person, this data is considered personal information, which is subject to this privacy statement.
PURPOSE FOR COLLECTION
We are fully committed to providing you with information about the collection and use of personal data furnished by, or collected from you while using our web site, products and services. It is our standard practice not to ask you for information unless we need it.
The main purpose for collecting your personal data is to allow us to provide you with the requested services such as make a quote. In addition, information may be collected for the following purposes:
o Reservations: we use your personal information to complete and administer your reservation.
o Customer service: we use your personal information to provide customer service.
o Guest reviews: we may use your contact information to invite you by email to write a guest review.
o Other communications: there may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. There could be a number of reasons for this:
• We may need to respond to and handle requests you have made.
• Urgent reason.
o Legal purposes:in certain cases, we may need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance.
o Fraud detection and prevention: we may use your personal information for the detection and prevention of fraud and other illegal or unwanted activities.
o Improving our services: finally, we use your personal information for analytical purposes, to improve our services and to enhance the user experience.
ON-LINE TECHNOLOGIES
When you visit our website, we collect information about how you use this websitee. Examples of such information include the Internet Protocol address automatically assigned to your computer each time you browse the Internet, the date and time of your visit, the pages you access and the amount of time you spend on each page, the type of Internet browser you use, your device’s operating system and the URL of any websites that you visited before and after visiting our website. That information is not linked to you as an individual, but we may keep records of the device being used.
LINKS TO OTHER WEB SITES
In order to anticipate your needs, our website provides links to other web sites and third parties for your convenience and information.
If you click on a link found on our websites or on any other website, you should always look at the location bar within your browser to determine whether you have been linked to a different website. This Policy, and our responsibility, is limited to our own information collection practices. We are not responsible for, and cannot always ensure, the information collection practices or privacy policies of other websites maintained by third parties or our service providers where you submit your personal information directly to such websites. In addition, we cannot ensure the content of the websites maintained by these third parties or our service providers, even if accessible using a link from our websites. We urge you to read the privacy and security policies of any external websites before providing any personal information while accessing those websites.
DATA SECURITY
MyWay takes appropriate technical and organizational measures, in accordance with applicable legal provisions, to protect your personal data against illicit or accidental destruction, accidental alteration or loss, and unauthorized access or disclosure. To this end, we have taken technical measures (such as firewalls) and organizational measures (such as a user ID/password system, means of physical protection etc.).
Because the security of your personal information is important to us, we use Secured Socket Layer (SSL)software in order to encrypt the personal information that you provide to us. If your browser is SSL enabled (which most are), your transmission of personal information to us online will be encrypted. You can verify whether your personal information is transmitted using SSL encryption by confirming the symbol of a closed lock or solid key on the bottom bar of your browser window. You can also verify that your personal information will be encrypted using SSL encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”. If you do not see the appropriate symbol and the “https” prefix, you should not assume that the personal information that you are being asked to provide would be encrypted prior to transmission.
Since you contact us or make a reservation, we will retain your personal information in paper and computerized form, for as long as we deem it necessary to provide services to you and resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, identified in 15 months, except for tax documents that must be kept compulsorily for a period of about 10 years.
In addition, we may share your information with other third parties where it is reasonably necessary or required in order to enter into or fulfill a contract with you and/or to reply to or take actions in response to your enquiries or requests, and as may be required to comply with applicable local laws.
– Company for our accounting
– Company that manages the booking engine
– Company that provides assistance to our computers
You can also contact us if you believe that the personal information we have for you is incorrect, if you believe that we are no longer entitled to use your personal data, or if you have any other questions about how your personal information is used or about this Privacy Statement. Please email or write us using the contact details below.
MyWay di Baroni Claudio
Via Pier Fortunato Calvi, 36 – Firenze Tel. +39 333 1268470
info@mywaydriver.it
“This translation is valid for information purposes, for the legal version please refer to the Italian text”
Cookies
We and selected third parties use cookies or similar technologies for technical purposes and, with your consent, also for other purposes. To allow the use of these technologies, click Accept; if you refuse or close without accepting, the default settings are applied which only allow technical cookies. You can change your choice at any time.
Technical cookies
Strictly necessary for the proper functioning of the Site and allow you to take advantage of the contents and services requested, they cannot be deactivated.
Performance cookies
Tracking cookies that allow to measure and analyze the traffic of the users and improve the performance of the Site.
Functional cookies
They offer a personalized experience and allow interaction with external networks and platforms such as e. g. live chat, video and social media. These features are not guaranteed without authorization.
Marketing cookies
They can be used by third-party companies to create a basic profile of your interests and show you relevant ads on other websites. These cookies identify your browser and your device.
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Technical cookies
These cookies are necessary to ensure thatcertain areas of the site function properly. Cookies in this category include both persistent cookies and session cookies. In the absence of these cookies, the site or some portions of it may not work properly. They are usually set by your actions while requesting our services. Examples of these actions are logging in, filling out forms, or setting privacy preferences. These tracking tools are strictly necessary to ensure the function and provision of the service you have requested from us, therefore they cannot be deactivated and do not require your consent.
Performance cookies
These cookies are used to collect information regarding site use. The Data Controller or other responsible figures such as, but not limited to, marketing consultants and services, use this information for statistical analysis, to improve the site and simplify its use, as well as to monitor its performance. This type of cookie collects anonymous information on user activity on the site as well as information about how the User reached the site and the pages visited. Cookies in this category are sent from the site itself or from third-party domains. This category is also known as Analytics. Activities such as page visit count, page load speed, and technologies used to access our site are included in this category.
Functional cookies
These cookies are used to integrate third-party functionality on the Site (for example, forms for comments, videos, live chat, and social network icons that allow visitors to share site content). Cookies in this category can be sent from the domains of partner sites or another source that offers features within the site. The Data Controller reminds the User that it is possible to change the cookie preferences at any time. It is also possible to disable these cookies from the browser at any time, although this may prevent the User from using certain parts of the Site. These cookies can be set by ourselves or by our third-party service providers, to which we have added digital services. If you do not authorize these cookies, some of these features may not work properly. These tracking tools allow us to offer a personalized user experience by improving the management of settings and allowing interaction with external networks and platforms.
Marketing cookies
These can be used by third-party companies to create a basic profile of your interests in order to show you relevant and engaging ads on other websites. They identify your browser and your device.
The site contains links to other websites that have their own privacy policy. These privacy policies may be different from the one adopted by the Data Controller, who therefore is not liable for third-party sites.
We will now share additional information regarding some of the tools and cookies that we use on the Site. We use these third-party cookies in order to improve both our Website and the browsing experience of our visitors.
Here are some examples:
Google Analytics
Google Analytics uses cookies to allow the Site to collect anonymous data on how users navigate and use it. The information generated by the cookies on your use of the Site (including your anonymised IP address) will be transmitted and stored on Google’s servers. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google.
Google Ads
We use Google Ads for advertising purposes and to measure the effectiveness of our campaigns.
We may also use this tool to acquire location information, create audience segments, and for re-marketing purposes.
You can refuse to use cookies by selecting the appropriate setting on your browser even if this may prevent you from using all the features of this Site. Consent to the use of cookies is expressed by the User through the specific settings that the User has freely chosen for the browser used to navigate the site, with the understanding that users have the right to express their preferences regarding the various tracking features adopted for the performance and functions described above before navigating the site. Users can review and change their choices at any time.
